Responsible Gaming

Millioner Casino is committed to promoting gambling as a form of entertainment. Gambling should be enjoyable, affordable and undertaken with care. It should never be treated as a way to make money, solve financial problems or recover previous losses. This page provides practical information to help Australian players make informed choices and seek support when gambling is no longer feeling safe or enjoyable.

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Gamble for entertainment, not income

Gambling involves risk, and there is no guaranteed way to win. Casino games are designed for entertainment, and outcomes are determined by chance or by the rules of the game. Past results do not predict future results. A win does not mean that another win is more likely, and a loss does not make a win due. Avoid systems or claims that suggest losses can be reliably recovered through particular bets, timing or betting patterns.

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Before you play, decide how much time and money you can comfortably spend. Only use money that is available after essential costs such as rent or mortgage payments, household bills, food, transport, education and debt repayments have been covered. Never gamble with money set aside for important expenses, borrowed money, credit intended for other purposes or funds needed by family members.

Set a spending limit before starting and do not increase it during a session.
Set a time limit and take regular breaks away from the screen.
Keep records of deposits, withdrawals, wins and losses so your gambling remains visible.
Do not chase losses or gamble to change your mood.
Avoid gambling when upset, stressed, tired, intoxicated or under the influence of medication that affects your judgement.
Treat any winnings as a possible result of chance, not as regular income.
Keep gambling separate from essential household money and financial commitments.

It can also help to talk openly with someone you trust about your gambling budget. An honest conversation may make it easier to notice changes in your habits and stay accountable. If gambling stops being enjoyable or begins to create worry, conflict or financial pressure, take a break and consider professional support.

Tools to help you stay in control

Responsible gambling tools can help you manage your play before problems develop. Depending on the options available through the service, these may include deposit, loss, wagering or time limits, activity statements, reality checks, cooling-off periods and temporary account restrictions. Read the information provided with each tool carefully, as settings may work in different ways.

Choose limits before you play

A limit is most effective when it is realistic and set in advance. Consider your personal income, regular expenses and other leisure activities when choosing an amount. If a limit is reached, stop playing rather than trying to find another way to continue. Do not create additional accounts or use another person’s account to avoid a limit or restriction.

Take a break when needed

A short break can help you reassess your choices. If you want a longer break, consider using an available cooling-off or self-exclusion option. During a break, remove gambling applications or saved payment details where practical, avoid gambling-related advertising and ask a trusted person to support your decision.

Self-exclusion

Self-exclusion is a voluntary decision to prevent or restrict access to gambling for a chosen period or until further notice, subject to the relevant process and conditions. It is an important step if you feel unable to control your gambling. A self-exclusion request should be taken seriously. Do not attempt to bypass it, and do not ask another person to open or operate an account for you.

If you need help using an available limit, break or self-exclusion feature, contact the available customer support channel through the website. Support staff may explain the process and available options, but they cannot guarantee gambling outcomes or provide financial advice.

Recognising signs of gambling harm

Gambling harm can affect anyone, including people who have gambled for a long time without concerns. The signs may develop gradually. Recognising them early can make it easier to take action. You may wish to pause and seek support if any of the following apply to you or someone close to you:

Spending more time or money gambling than planned.
Trying to win back losses by gambling more often or increasing bet amounts.
Feeling restless, irritable or anxious when not gambling.
Hiding gambling activity, deposits, losses or account statements from family or friends.
Borrowing money, selling possessions or missing bills because of gambling.
Using gambling to escape stress, loneliness, sadness or other difficult feelings.
Neglecting work, study, health, relationships or other responsibilities.
Arguing with people close to you about gambling or receiving concerns from them.
Making repeated attempts to stop or cut back without being able to do so.
Feeling guilty, hopeless or distressed after gambling.

One sign does not provide a diagnosis, but it is a reason to stop and reflect. If gambling is affecting your finances, relationships, wellbeing or daily life, seek assistance as soon as possible. Support is available for people who gamble as well as their partners, family members, friends and others affected by gambling.

If you are experiencing an immediate risk to your safety or feel unable to cope, contact emergency services or a qualified health professional. If gambling has contributed to severe financial pressure, consider speaking with a financial counsellor before borrowing more money or making major financial decisions.

Getting help and protecting others

You do not need to wait until a problem becomes severe before asking for help. In Australia, free or low-cost gambling support is available through gambling support services, counselling providers, financial counsellors, health professionals and community organisations. Australian state and territory services can provide information about local assistance, treatment and self-exclusion arrangements. You can also speak with your doctor or another qualified health professional about gambling-related concerns.

When seeking support, explain what has been happening, how often you gamble and whether money, debt, relationships or mental health are affected. A counsellor can help you create a practical plan, identify triggers and consider steps such as limits, account restrictions, financial safeguards and ongoing support. You can ask for help even if you are supporting someone else rather than gambling yourself.

Account and age safety

Gambling services are intended for adults who meet the applicable age and identity requirements. Do not allow children or other unauthorised people to access your account, device or payment methods. Keep passwords private, use appropriate security settings and contact support if you believe your account has been accessed by someone else. Parents and guardians should use device controls and discuss the risks of gambling with young people.

Our approach

Millioner Casino provides responsible gambling information and encourages players to use available control tools. Account activity may be reviewed under applicable procedures, and further information or action may be requested where necessary. Responsible gambling measures are not a substitute for personal limits or professional support. If you believe gambling is becoming difficult to control, stop playing, use the strongest available restriction and seek help promptly.

Please read this information alongside the website terms, privacy information and any instructions shown when using account or gambling controls. Features, eligibility requirements and processes may change, so check the current information displayed on the website before relying on a particular tool.